Return Policy for Items Bought in Physical Stores

Returns Policy
To process a return, please bring your receipt and ensure the item has its original label attached and shows no signs of wear and tear. Additionally, the item's packaging must remain unbroken and intact.

A 30-day return period applies.

Please note that returns cannot be sent directly to our warehouse.

Exchange Policy
In-store, you may exchange your item for a different size or color, subject to availability. If the desired item is not available, you are welcome to select an alternative product. Should the new item be more expensive, the difference will be charged. Conversely, if it's cheaper, we will refund the difference through the method described below. Please remember your receipt.

Faulty
Should the item be faulty and it is not due to regular wear and tear or incorrect usage please visite the store and bring your receipt. The store may offer to repair the item, issue a full refund, or provide a gift card for the equivalent amount.

Refund
Refunds are issued using the original payment method.

Was this article helpful?
0 out of 0 found this helpful