What do I do if my parcel is delayed?

When you have placed an order, you will receive a Track & Trace number for your parcel along with your order's invoice by email. Please check the Tracking of your parcel on the courier's website if you have not heard anything.

Please note that factors out of our control - such as delivery companies' delays and weather conditions - can affect the delivery times.

If you have not received your parcel after a week, please reach out to our Customer Service, so we can start an investigation for you.

Was this article helpful?
0 out of 0 found this helpful