Return right during Christmas

Because of the Holidays and our goal to provide our customers with the best experience, we have extended the return period. All gifts purchased between the 1st of November and the 24th of December can be exchanged until 24th of January the next year.
Please note that the 100-day return policy is still valid for purchases made by members of Club Zizzi.

The person who made the purchase will have access to our return portal (LINK), where it is possible to register a return and receive the return material together with the return instructions for the order.

Upon receipt of the returned items in our warehouse, we will process a refund to the means of payment that were chosen for the order. 

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