Because of the Holidays and our goal to provide our customers with the best experience, we have extended the return period. All gifts purchased between November 24th and December 13th can be returned until January 14th of the following year. For items purchased outside this timeframe, our regular return policy applies.
The person who made the purchase will have access to our return portal, where it is possible to register a return and receive the return material together with the return instructions for the order.
Upon receipt of the returned items in our warehouse, we will process a refund to the means of payment that were chosen for the order.