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If you forgot your password, you can simply request a new one by entering your e-mail address in the Login section and clicking Forgot password? You will then receive an email with a link to reset your password.
Please always make sure that you are signed up on the correct website: www.zizzifashion.com
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It is not possible to change the e-mail address linked to your Club Zizzi account.
However, our customer service team can help transfer your data from your old profile to a new one. To do this, please create a new Club Zizzi account using your new e-mail address. Once that's done, just contact our customer service team with the following details:-
Your old e-mail address
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Your new e-mail address
We’ll then make sure your Club Zizzi data is transferred to your new account.
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You can update your personal information in your Club Zizzi account. To do so, please log in to your account on our website and click the human-icon in the upper right corner.
It is unfortunately not possible to change the email address of your Club Zizzi account. In order to change your e-mail address, please create a new account with the new e-mail address.
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You can register for our free customer club called "Club Zizzi" on our webpage. You can find the registration form at the very bottom of the homepage or by clicking the human-icon in the upper right corner of the window and clicking Create Account.
When you sign up for our Customer Club, you will receive a welcome e-mail containing a link to generate a password for your new account. Only when this step has been completed, your registration is successful, and you will receive your welcome voucher in a separate e-mail.
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When you sign up for our free customer club called Club Zizzi, you will be registered with a personal online account. In your account, you can save your personal information and order details, so the ordering process becomes both quicker and easier in the future.
In your account, you can find your order history, credit notes, voucher overviews, and much more.
It is not possible to have an account without being a member of Club Zizzi.
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The Club Zizzi membership is free of charge and is not bound to a purchase in our shop.
As a member of Club Zizzi, our free customer club, you enjoy several exclusive benefits, such as: Special offers, early access to sales, the possibility to make preorders and participate in competitions, cheaper shipping and return costs, your personal Club Zizzi account with order history, and plenty of inspiration for clothing, accessories, styles and other items in our range by email and text message.
You can read more about the benefits here.
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To unsubscribe, you may use the cancellation link at the bottom of every newsletter you receive from Zizzi. Alternatively, you can log into your account and cancel your subscription.
Should you be experiencing issues with your cancellation, please contact Customer Service.
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Yes, it is free to be a member of Club Zizzi.
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Should you wish to unsubscribe from our newsletter and hence Club Zizzi, you can do that yourself by clicking "Unsubscribe from newsletter" at the bottom of every newsletter mail you receive from us or in your personal Club Zizzi account. If you change your mind, you can sign up anytime again.
Once you have unsubscribed from Club Zizzi, we will keep your user account information for 6 months, after which your information will be deleted. If you wish to have all information permanently deleted, please contact our Customer Service.
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You can log in by either clicking the human-icon in the upper right corner of the website or by entering your login credentials in the check-out process.
If you have forgotten your password, click Forgot password? and you will receive an e-mail with instructions on how to reset it.