My parcel was a gift - how do I exchange/return it?

Enclosed in your parcel you will find a return label, which is prepaid. Please return the relevant items to us using the return label and the filled-out return slip.

Upon receipt of the returned items in our warehouse, we will process a refund to the means of payment that were chosen for your order. Please note that it can take between 2-30 days for the refund to appear in the account. If Klarna was used, the invoice will automatically be amended within 48 hours.

It is not possible to make an exchange if you send the item back to our warehouse.

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