As a costumer, you bear the costs associated with returning an item if you regret a purchase - even if it was purchased with free shipping. Return shipping is free if you must return a faulty item to us.
Returns can be made by using the return label and return slip enclosed in your package. You can follow the instructions on the return slip. In the case of a reclamation, please make sure to note the correct return reason code on the return slip, so you will not be charged for the return shipping.
The shipping prices for returns are as follows if you use the enclosed return label:
| MEMBERS | NOT A MEMBER |
| 6,95€ | 7,95€ |