Extension of the right to return during Christmas

Because of the Holidays and our goal to provide our customers with the best experience, we have extended the return period. All gifts purchased between the 1st of November and the 24th of December can be exchanged until 23rd of January the next year.
Please note that the 100-day return policy is still valid for purchases made by members of Club Zizzi.

Gifts must be returned to our warehouse or one of our stores, if possible. The customer who made the order has received a return label along with the parcel. If the recipient no longer has the return label, you can contact customer service, who will provide you a new one.

Please note that the gift amount is refunded directly to the person who purchased the order.

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